Tuesday, August 31, 2010

Swami Parthasarathy and R.Seshasayee

Both Swami Parthasarathy (SP) and R.Seshasayee (RS) are towering personalities in their respective fields. The former is well known for his peripatetic lectures on the Bagawad Gita and the latter for his scrupulous adherence to principles of corporate governance. Hence it was not surprising that RS was to receive the first copy of SP's book titled "Governing Business and Relationships". The function was to begin at 6.30 pm on 31st August. The start was unusually delayed by half an hour. Since SP and RS are known for punctuality the audience was wondering what was happening.

RS was quick to solve the puzzle when he apologised for being late on account of an unusual traffic snarl. This apology would have been forgotten then and there but for SP's subsequent 'unbecoming' reference to his own record of never having  been late to any function. It is beyond one's understanding whether a public reprimand of this type was necessary at all. One can easily visualise RS's contretemps when he was chided like a schoolboy.

SP's disappointment at delayed start was obvious from his facial expression also as if words were not brutal enough. RS is certainly wise enough to ensure that he does not place himself in a similar circumstance anytime in the future.

RS likened himself to Napolean's security guard. Whenever Napolean wanted to communicate with his subjects, he " test-marketed" his message with his not-so-well educated guard. If the guard could understand, there was no doubt that everyone would understand. Similarly, the first copy of the new book was being given to RS !

RS also referred to the eternal dilemma faced by business managers on ethics of creating demand and then catering to it in order to make a profit. He was also complacent enough to justify this managerial behaviour under the pretext of "Swadharma". This was perhaps stretching the concept of Swadharma a bit too far. Swadharma is ordained by nature or driven by circumstances. One cannot create one's own swadharma and claim to justify one's behaviour. If RS was trying to placate SP or was looking for SP's elucidation on this existential moral dilemma , SP did not appear to be obliging.

SP's hour-long lecture focused on the three C's for successful governance of business. He defined Concentration as the ability to zero in on the present without being distracted by worries about the past and anxiety about the future. Consistency is the invariable direction of one's efforts towards attainment of a goal. Cooperation stems from the realisation that we are all spokes in a large wheel and that everyone has to play one's role.

How to govern one's relationships? SP was forthright in highlighting the importance of proper 'assessment' of the persons we deal with. Why is this difficult? Any species of animals has uniform character and behaviour. For example, all tigers are ferocious, all cobras are venomous and all cows are docile. Humans do not conform to any such uniform standards. This peculiarity is at once a challenge and an opportunity. We cannot govern our relationships with the suave and the irritable in the same way.

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